Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-sommelier-chatbot-assistants.livebursts.com (hereafter referred to as “AI Sommelier,” “we,” or “our”). We are dedicated to protecting the privacy and data security of our users. This Privacy Policy explains how we handle personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with AI Sommelier, including but not limited to:

  1. Our official website at https://ai-sommelier-chatbot-assistants.livebursts.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Communications initiated by us, such as newsletters, emails, telephone calls, or text messages.

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which AI Sommelier processes personal data, including:

  • Account Management: When you create an account with us, we collect and store your account information, such as username, email address, and password.
  • Payment Details: We process payment information when you make purchases or subscriptions through our platform. This includes cardholder data and billing addresses.
  • Financial Information: For users conducting financial transactions, we may collect and store financial records to facilitate secure payments.
  • Purchase History: Your purchase history is logged to improve your shopping experience and provide personalized recommendations.
  • Device Identifiers: We may collect unique device identifiers from your mobile devices to enhance our services.
  • Location Data: With your consent, we can access your location data to offer tailored local experiences.
  • Feedback and Reviews: Personal data provided through user feedback, reviews, and surveys is used to improve our products and services.
  • Social Media Integration: When you connect your social media accounts, we may collect information from those platforms (subject to their privacy policies).
  • Product Interaction: We track your interactions with our products to understand user preferences and personalize content.

Personal Data Collection Methods

AI Sommelier collects personal data through various means:

  • Direct User Input: You provide much of the information when creating an account, making purchases, or filling out forms on our site.
  • Automated Technologies: Cookies and tracking technologies help us gather usage statistics and personalize your experience.
  • Third-Party Providers: We may receive personal data from service providers who assist in our operations, subject to their privacy agreements.

Cookies and Data Collection

We use cookies to improve user experience and perform analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for website functionality and performance.
  2. Preferences: Remember your preferences and settings.
  3. Analytics: Help us understand how our site is used, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Data Retention and Deletion

AI Sommelier retains personal data as necessary for the following purposes:

  • Compliance with legal requirements.
  • Fulfilling your requests and providing services.
  • Improving and enhancing our platform and services.

Once the data is no longer required, we will delete or anonymize it to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard personal data:

  • Encryption: Data transmission and storage are encrypted to protect against unauthorized access.
  • Secure Third-Party Processing: We engage secure third-party service providers to handle specific tasks, ensuring they adhere to strict privacy standards.

Children’s Privacy

AI Sommelier does not intentionally collect personal data from children under the age of 18. Our services are not targeted at minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your information.
  • Request for rectification if data is inaccurate.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Object to the use of your data.
  • Non-discrimination in our services.
  • Right to file appeals or complaints with relevant authorities.
  • Withdraw consent at any time.

To exercise these rights, please contact our privacy team using the details provided below.

Changes to Privacy Policy

AI Sommelier reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions regarding this policy, data-related requests, unsubscribe requests, or inquiries, please contact us: